Sr Specialist Service Management

国家 Country
India
城市 City
Hyderabad
招聘人数 # Positions
1

Job Overview 综述:

Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,000 employees worldwide and had 2021 net sales of $8.5 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

Responsibilities 职责:

  • End-to-End ownership of ServiceNow Products (complexity and number of Products vary)
  • Consultation with Business Requestors and Process owners
  • Explore and introduce new modules/processes/features
  • Coordinate ServiceNow development activities
  • Communicate and train the stakeholders on owned ServiceNow Products
  • Coordinate implementation of Projects from ServiceNow perspective
  • General support, administration and maintenance of ServiceNow CMDB, Discovery, Service Mapping, Vulnerability Response; including general platform administration; ie application, including upgrades, patches, and hotfixes
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
  • Coordination with Vendor and Contractors
  • Contribute to ServiceNow Upgrades

Qualifications 要求:

  • At least 2 years of experience as ServiceNow Admin in one or more ITOM workflows (CMDB, Discovery, Event Management, MID-server maintenance, CSDM)
  • Experience in new product implementations for ServiceNow
  • Experience in ServiceNow Upgrades in ITOM workflow

Apply 申请:

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