ServiceNow Administrator

国家 Country
India
城市 City
Hyderabad
招聘人数 # Positions
1

Responsibilities 职责:

  • End-to-End ownership of ServiceNow Products (complexity and number of Products vary)
  • Consultation with Business Requestors and Process owners
  • Explore and introduce new modules/processes/features
  • Coordinate ServiceNow development activities
  • Product owner/SPOC towards IT for enhancements in responsible service area
  • Communicate and train the stakeholders on owned ServiceNow Products
  • Coordinate implementation of Projects from ServiceNow perspective
  • Drive Continual Service Improvement plans
  • Contribute to the productive efficiency of owned areas
  • Coordination with Vendor and Contractors
  • Contribute to ServiceNow Upgrades
  • Advocate ServiceNow platform and standard ITIL processes

Qualifications 要求:

  • Experience as ServiceNow Admin for any of these workflows: ITOM, SPM, Security, IRM, HR
  • Experience in new product implementations for ServiceNow
  • Successful delivery against commitments and deadlines
  • Experience in Project delivery
  • High adherence to processes
  • Result-oriented focus
  • Understanding of the ITIL concept
  • Certified in ServiceNow products

Apply 申请:

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