Incident resolution related to managed devices.
Management of internal and external facing devices, including firewalls, proxy, and VPN.
Oversee management of external facing service, including firewalls and content filtering.
Perform network troubleshooting to isolate and diagnose network problems.
Hands-on experience with Palo Alto firewalls and Panorama.
Strong working knowledge of firewall architecture and general IT architecture.
Ability to work effectively, independently and in a global team.
Excellent technical and documentation skills.
Working knowledge of Azure (cloud) security.
Project contributor to other IT projects where firewall implementations or changes may be required.
Collaborate with other IT technical teams to ensure continuity of services, issue resolution, and integrated solutions.
Assist with maintenance and testing of disaster recovery and business continuity plans as it pertains to managed devices.
Understanding of manufacturing systems and how they work and communicate with each other.