• Arrange export/import shipments booking and tracking
• Manage and cooperate with freight forwarders/agents to ensure customs release in time and on time delivery to customer for ocean liner, air and international express shipments
• Prepare correlative documents for customs release
• Work with internal /external functions to coordinate any import/export related issues. Timely escalation to team leads and internal related functions when unexpected issues occurred. Meantime be capable to manage exceptions and emergency situations
•Be capable to track the KPI ,make the root cause analysis and work out corrective and preventative action plans for those falling outside of the allowable tolerances
• Process freight invoice and solve invoice discrepancy
• Freight forwarder/agents management
• Ensure adherence to all SOP’s and controls related to Safety and Compliance
Required Knowledge/Skills/Abilities:
• 1-2 year experience in export & import operations
• Required Education: B.S. or above
• Familiar with the process and procedures of international trade,and chemikal products related import/export policies
• Good problem solving and analytical skills
• Be a good team player
• Customer focus
• Strong coordinating skills
• Good written and oral English skill
Desirable Knowledge/Skills/Abilities:
•Familiar with the import&expor process and procedures of dagerous checmical products
•Be capable to work closely with the counterpartners in the other regions.
•Have SAP and CTM experience
•Proficiency in MS word,excel and PoperPoint