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ServiceNow Administrator

国家 Country
India
城市 City
Hyderabad
招聘人数 # Positions
1

Job Overview 综述:

Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,000 employees worldwide and had 2023 net sales of $10.9 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

Responsibilities 职责:

  • End-to-End ownership of ITIL process and ServiceNow Products (complexity and number of Products vary)
  • Process efficiency analysis
  • Explore and introduce new modules/processes/features
  • Coordinate ServiceNow development activities
  • Product owner/SPOC towards IT for enhancements in responsible service area
  • Communicate and train the stakeholders on processes
  • Support the maintenance of process documentations
  • Drive Continual Service Improvement plans
  • Contribute to the productive efficiency of owned services
  • Participate in ServiceNow Upgrades
  • Advocate ServiceNow platform and standard ITIL processes in IT
  • Manage dashboards
  • Coding, development and solution building

Qualifications 要求:

  • Experience in administrating Service Now ITOM workflow
  • Experience in ServiceNow ITOM coding and development
  • Successful delivery against commitments and deadlines
  • High adherence to processes
  • Result-oriented focus
  • Understanding of the ITIL concept
  • Analytical mindset

Apply 申请:

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Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,000 employees worldwide and had 2023 net sales of $10.9 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

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