Site Relationship Manager Nanjing

发布日期 Posted Date 1 month ago(24/2/2018 9:55 AM)
国家 Country
城市 City
招聘人数 # Positions

Responsibilities 职责:

• Act as liaison between Celanese users and IT to plan/execute global initiatives such as email rollouts and PC upgrades. 
• Escalates incidents to the appropriate IT operations resources in accordance with established procedure.
• Serve as IT resource for local projects requiring IT support.
• Point of contact for level 3 teams related to network security and site outages.
• Assess customer requirements for new software, and support the software approval process.
• Review and approve PCSS Software Approvals.
• Support site specific applications (video conferencing equipment, access control systems).
• Tracks and manages IT assets (logical and physical) in accordance with policy and procedures.
• Provide IT communications to users for outages, incidents, and IT initiatives.
• Provide IT training to new and existing users.
• Support site specific applications  , Coordinate and address technical work, connect subject matter experts and IT engineers for various local applications.

Qualifications 要求:

Required Knowledge/Skills/Abilities: 

• Technical knowledge about LAN, WAN, servers and PCs
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7, Windows 10, Office 365.
• Previous project support/management experience
• Problem solving and conflict resolution ability
• Promotes and supports standardization and continuous improvement.
• Ability to work independently and make decisions where necessary.
• Excellent interpersonal skills especially communication and presentation skills to management teams.


Desirable Knowledge/Skills/Abilities:

Minimum: Bachelors degree in IT or related, Masters is a plus

3-5 years of experience in technology or customer relationship role

Apply 申请:

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