• Specialist IT Support

    发布日期 Posted Date 3 weeks ago(1/8/2018 4:28 PM)
    国家 Country
    城市 City
    招聘人数 # Positions
  • Overview 综述:

    • provide monitoring, incident resolution and maintenance of key computer infrastructure
    • Besides the hardware (Server, Storage, Switches and Backup devices), also supports various Operating Systems (Windows Server 2003-2016, VMWare, IOS, SPPs) and key Infrastructure applications (Active Directory, Citrix, Solarwinds, SCOM, SCCM)
    • also execute the monthly maintenance activities for all the key infrastructure components
    • Continuous improvement for known failure areas and coordination of hardware repairs with sites is also a key task of this team.
    • contributes global IT projects with their technical experience
    • team together with the infrastructure architects to support their MOB duties on an ongoing base.Automation of standard operation work helps to continuous improve and continuously take over more MOB work without adding more resources.

    Responsibilities 职责:

     • Project Management background to discover requirements, prepare solution design, execute solution build and run support services
    • Microsoft Networking
    • Cisco Networking – LAN, WLAN, VLAN
    • Strong Technical and documentation skills
    • Proven ability to communicate and work on a Global basis
    • Ability to work effectively, both independently and as a member of a team, and in a dynamic global environment
    • Technical & Customer Support Escalations
    • Associate degree
    • Fluent English

    Qualifications 要求:

    • Microsoft Windows Operating systems
    • Cisco networking support,  CCNA or equivalent
    • Computer backup software & systems
    • Citrix experience
    • VMWare experience, VCP certification
    • ITIL V3 Certification

    Apply 申请:

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